Frequently Asked Questions
Everything you need to know about your LINDA FARROW® experience, from shipping to our artisanal craftsmanship.
What is the standard shipping timeframe for international orders?
We offer worldwide shipping via DHL Express. Typically, international orders are delivered within 3-5 business days. Please note that customs duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process.
How do I care for my LINDA FARROW® eyewear?
To maintain the longevity of your frames, we recommend cleaning the lenses with the provided microfiber cloth and storing them in their protective case when not in use. Avoid exposing your eyewear to extreme heat or abrasive chemicals.
What is your return policy for online purchases?
We offer a 14-day return policy for all full-priced items. Products must be returned in their original, unworn condition with all packaging and security tags intact. Please visit our Returns Portal to initiate a request.
Are your sunglasses compatible with prescription lenses?
Many of our optical and sun frames are designed to be prescription-ready. We recommend visiting one of our global flagship stores or a licensed optician to have lenses fitted to your specific requirements.
What materials are used in LINDA FARROW® frames?
Our collections are handcrafted using premium materials, including 18-22 carat gold-plated titanium, Italian acetate, and high-grade Japanese titanium, ensuring both luxury and durability.
Do you offer a warranty on your products?
Yes, all LINDA FARROW® eyewear comes with a 2-year manufacturing warranty. This covers any production defects but does not include coverage for accidental damage, lens scratches, or general wear and tear.